FREQUENTLY ASKED QUESTIONS FOR EVENTS
Who will be our point person on the day of our wedding?
The Kettle Moraine Ranch general manager/event coordinator is who you work with.
Is my wedding date available?
Contact us at (262)-594-2122 or email at email@example.com for more information.
How many guests can your venue accommodate?
We can accommodate up to 500 ceremony guests depending on which space is requested.
For wedding receptions the Buckhorn Saloon Barn can seat up to 500 and hold up to 800 people.
The Jackass Saloon & the Crazy Horse Saloon Barn can seat up to 75 people and hold up to 125 people.
What is the rental fee, and what is included in that price?
Please email our general manager at firstname.lastname@example.org to receive a wedding/event packet with pricing and information.
Are there any cleaning fees, or overtime charges?
The Kettle Moraine Ranch reserves the right to charge a damage/cleaning fee if necessary.
The Kettle Moraine Ranch shuts down events at midnight.
If clients what their event to go to 1:00AM there will be an extra $650.00 added to clients contract.
What kind of deposit is required?
$500.00 is due at the time of signing the contract.
After the first deposit is paid, clients will receive a deposit schedule.
Acceptable forms of payment include cash, checks, cashier checks, or money orders.
What is the cancellation policy and are we able to get refunds?
If a confirmed and scheduled event is cancelled after the contract has been signed, refunds given back to clients vary from when clients cancel their event.
1) If a client(s) cancels their event 3 months after their contract was signed, Client(s) will receive 50% back of what was paid to the Kettle Moraine Ranch.
2) If a client(s) cancels their event 5 months after their contract was signed, Client(s) will receive 40% back of what was paid to the Kettle Moraine Ranch.
3) If a client(s) cancels their event 7 months after their contract was signed, Client(s) will receive 25% back of what was paid to the Kettle Moraine Ranch.
4) If a client(s) cancels their event 8 months after their contract was signed, Client(s) will receive 10% back of what was paid to the Kettle Moraine Ranch.
5)If a client(s) cancels their event 9 months after their contract was signed, Clients will receive 0% back of what was paid to the Kettle Moraine Ranch.
NOTE- The Kettle Moraine Ranch will return any refunds owed to client(s) within a 6 month period from the event date.
When is the final payment due?
Clients final payment is due 30 days before the event date.
Are we allowed to make changes on our contract, and when is the last possible date we can make changes to our contract?
Changes on clients contract are allowed to be made up to 30 days before the event date.
After that 30 day mark clients are only allowed to add rentals if needed to their contract.
What is the back-up plan for rain or inclement weather if using outdoor space?
We can always move outdoor ceremonies into the front half of the Buckhorn Saloon Barn.
The general manager will work with you the day before your wedding to determine if an outdoor or indoor space will be set for the wedding.
How many weddings will be booked on my special day?
Just your wedding!
Please note that the Kettle Moraine Ranch will still be open for business with horseback riding, & camping.
There will be no interference with clients wedding.
Is there an in-house caterer or do you allow outside caterers?
We do work with 2 preferred catering companies, however clients are allowed to bring in any catering company of their choosing as long has catering company is insured.
All catering companies must follow all of the Kettle Moraine Ranch policies.
Do you allow alcohol?
Do you allow us to bring in our own alcohol?
There is one package we offer that allows clients to bring in their own alcohol.
If clients do not choose that package, then clients are not allowed to bring in their own alcohol.
We do not allow glass bottles.
No carry ins are allowed.
Who provides the bartenders?
The Kettle Moraine Ranch has their own bar staff.
No outside bartenders are allowed.
Are plates, silverware, and glassware provided for dinner/snacks/cake?
Catering companies or clients are responsible for bringing all these items.
The Kettle Moraine Ranch does not provide any items for this.
Can I bring in a cake/cupcakes/dessert from a bakery?
Please note we do not provide cake-cutting, but some approved caterers can offer this service at a fee.
We do not provide plates, forks, napkins, or serving utensils. These items must be provided by the client, bakery, or catering company.
Can we have a DJ or band?
DJ's and bands must provide all their own sound equipment, lighting, extension cords, etc.
If the DJ needs a table, we will be able to set one up for them.
We have multiple outlets in the entire building to accommodate DJ and band equipment.
It is the responsibility of the DJ or band to contact the Kettle Moraine Ranch general manager with any questions about set up and electricity.
Who is responsible for setting up and tearing down decor, and when?
The Kettle Moraine Ranch staff sets up all tables and chairs.
All decor and linens are set by client or vendors.
Clients are allowed to come the day before their event to set up and decorate. Clients may arrive any time after 12:00PM.
All decor must be taken down and picked up the following day no later then 10:00AM.
All food areas must be cleaned, with food thrown out or put away day of event no later then 11:30PM.
How early can vendors arrive to set up?
Vendors are allowed to come the day before the event any time after 12:00PM and 9:00AM day of the event.
Are there decoration limitations and do you allow candles?
Decor may not be affixed to the walls, ceilings, or doors unless approved by the Kettle Moraine Ranch general manager.
Nails, hooks, tacks, screws, and bolts may not be used on any surface.
Confetti, rice, wheat or similar materials are not allowed.
Use of candles is restricted to enclosed flames at least one inch from the top of the container or floating in water.
Who is responsible for clean up?
Catering companies are responsible for all food areas to be clean. Garbage must be put in dumpsters.
With one of the packages we offer clients are responsible for ALL clean up.
All other clean up is done by the Kettle Moraine Ranch.
At what time will my guests and vendors have to leave the facility?
Events end at Midnight.
As long as people are being respectful and not causing trouble/problems we do not mind if people hang around while we are cleaning up.
Is there a shuttle service available?
Unfortunately we do not have a shuttle service.
What overnight accommodations do you provide?
We offer camping for you and your guests.
We allow tent camping and RV camping.
Are there adequate bathroom facilities?
There are men’s and women’s restrooms. There is also a handicap stall available.
Is there a coat check?
No we do not offer this service.
Is there enough parking and will guests be charged for parking?
There is plenty of space for parking. Parking is at no charge. The Kettle Moraine Ranch does provide parking staff. Note there is no valet parking.
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